Privacy Policy

Privacy Policy – Luppra

This Privacy Policy explains how Luppra (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit our website, use our services, or purchase products from our store.

By accessing or using our services, you agree to the terms outlined in this Privacy Policy.

📌 Information We Collect

Personal Information

We may collect the following information directly from you:

  • Full name
  • Mobile number
  • Email address
  • Billing and shipping address
  • Payment confirmation details
  • Account and login information
  • Customer support communications

🌐 Usage Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Website usage and browsing activity
  • Cookies and analytics data

🤝 Information from Third Parties

We may receive information from:

  • Payment gateway providers
  • Shipping and courier partners
  • Advertising and marketing partners
  • Website hosting and service providers

📦 How We Use Your Information

Your information may be used to:

  • Process and deliver your orders
  • Provide customer support
  • Manage your account and purchases
  • Send order updates and promotional offers
  • Improve website performance and user experience
  • Prevent fraud and unauthorized activities

🍪 Cookies Policy

We use cookies and similar technologies to improve website functionality, personalize content, and analyze traffic.

You may disable cookies through your browser settings, but some website features may not function properly.

🔐 Sharing of Information

We do not sell your personal information. However, we may share your information with:

  • Trusted payment and delivery partners
  • Marketing and advertising service providers
  • Legal authorities when required by law
  • Business affiliates during mergers or acquisitions

👶 Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from minors.

🛡 Security & Data Protection

We implement reasonable security measures to protect your personal information. However, no online system is completely secure.

Your information is retained only for legal, operational, and business purposes.

✅ Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct or update your data
  • Request deletion of your information
  • Withdraw consent for marketing communication
  • Request data portability
  • File a privacy-related complaint

To exercise any of these rights, please contact us.

🌍 International Data Transfers

Your information may be processed or stored outside your country where required for business operations and service providers.

📞 Contact Us

For any privacy-related questions or support, feel free to contact us:

📧 Email: admin@luppra.com
📱 WhatsApp: +91 70467 34931